1. CMP protects landlords’ and tenants’ money Should a Propertymark Protected agent go bust or misuse your rent, deposit or other funds, Propertymark will reimburse you.
2. Always double check your agent belongs to a good CMP scheme From 1 April 2019 property agents in the private rented sector holding client money are legally required to belong to a Client Money Protection scheme.
3. You do not have to prove fraud. You only need to provide supporting evidence that you have not received the money you were legally entitled to. You will need to provide the tenancy agreement or deposit protection certificate along with bank statements.
Every year, unprotected landlords and tenants lose money when funds are misappropriated. The best way to ensure money is kept safe if something goes wrong, is to always choose an agent who is a member of Propertymark. Propertymark is raising standards in the property industry, giving you the peace of mind that comes with Propertymark Protection.
Click here to read the rules for propertymark.